Most feeds send a paragraph and a link. FeedBro fetches the rest, so you can read the whole article on a clean page instead of bouncing out to a site covered in pop-ups.
Usually that works. Sometimes it doesn't: a page hides its text behind a sign-in wall, a bot check answers instead of the article, or the extractor grabs the wrong part of the page (a research paper arriving as its list of references, for instance). Until now, nothing told us. As far as FeedBro was concerned nothing had failed, so only the person reading could see something was off.
Now you can report it in one tap.
How to report an article
- Open the article in FeedBro.
- Tap the flag in the row of buttons at the top, beside Save, Read later and Share.
- Pick what's wrong, add a note if you like, and send it.
It takes a few seconds, and it's on every plan, free included.
What you can report
- The article text is missing: the reader shows only the feed's summary.
- The wrong text is shown: comments, references, a cookie notice, another article.
- The text stops part-way, cut off mid-sentence.
- Blocked by a paywall or sign-in wall.
- Images are missing or broken.
- Something else: tell us in the note.
What happens next
If a fresh attempt might fix it, FeedBro doesn't wait for a person. It throws away what it had and fetches the article again immediately, through a different route from the one that failed. Reopen it a minute later and it's often correct.
When that isn't enough (a hard paywall, or a site that blocks servers outright), the report goes to our team with the reason you chose, your note and what the extraction produced. Reports that fixed themselves close automatically, so the team only sees the ones that are still stuck.
Good to know
- One report per article. Reporting again updates yours rather than adding another.
- A paywall stays a paywall. If an article is only for subscribers of that publication, no reader can extract it, and we won't pretend otherwise. FeedBro shows the feed's summary and a link to the original.
- The feed's own summary is never lost. Even when extraction fails, the article stays readable.
- Reports help other readers. Fixing a site's extraction fixes it for everyone following that feed.
If a site keeps coming through badly, report a couple of its articles. A pattern tells us far more than a single case, and those are the ones we can usually fix for good.
